Privacy Policy

Who we are

Integrated Diagnostic Partners provides clinically governed ultrasound insourcing services to NHS Trusts in the United Kingdom. For the purposes of UK data protection law, we are the controller of personal information submitted through this website.

You can reach us about any privacy matter using the enquiry form on this website.

Information we collect

We only collect information that you choose to provide to us. Where you complete the enquiry form on this website, this may include:

• your full name;
• your job title;
• the NHS Trust or organisation you represent;
• your email address and telephone number;
• the nature of your enquiry and any message you send us.

We do not ask for, and you should not send us, patient information or any special category data through this website.

How we use your information

• to respond to your enquiry and correspond with you about it;
• to discuss potential or existing service arrangements with your organisation, including diagnostic capacity requirements;
• to maintain our own business records of enquiries received;
• to meet our legal and regulatory obligations.

Lawful bases for processing

Where UK GDPR applies, we rely on the following lawful bases:

• Legitimate interests — responding to professional enquiries about our services and managing our business relationships;
• Consent — where you have given consent for a specific purpose, such as optional cookies. You may withdraw consent at any time;
• Legal obligation — where we are required to retain or disclose information by law.

How your information is stored

Enquiries submitted through this website are handled by our team using our business communication systems. We apply organisational and technical measures that are appropriate to the nature of the information we hold, and we limit access to those who need it in order to respond to your enquiry.

Third-party service providers

Where we use third parties to host this website or to provide communication services, they process information on our instructions and under appropriate contractual terms. Details of the providers we use are available on request. We do not sell personal information, and we do not use it for advertising.

Data retention

We keep enquiry correspondence only for as long as is necessary for the purposes described above, and for any period required to meet our legal, regulatory or contractual obligations. Information that is no longer needed is securely deleted.

Your rights

Under UK data protection law you have the right to:

• be informed about how your information is used;
• request access to the personal information we hold about you;
• ask us to correct inaccurate or incomplete information;
• ask us to erase information where there is no continuing reason to keep it;
• ask us to restrict processing, or object to processing, in certain circumstances;
• request the transfer of information you provided to us, where applicable;
• withdraw consent where processing is based on consent.

To exercise any of these rights, please contact us using the details above.

Cookies

This website uses cookies only as described in our Cookie Policy. Optional cookies are not set unless you have accepted them, and you can change your choice at any time.

Complaints

If you are concerned about how we have handled your personal information, please contact us first so that we can look into it. You also have the right to complain to the Information Commissioner's Office, the UK supervisory authority for data protection, at ico.org.uk.

Updates to this policy

We may update this policy from time to time to reflect changes to our services, systems or legal obligations. The current version is always published on this page.